Frequent Questions

Frequently asked questions about Certified Payroll and AIA Billing in the cloud.
 
These Frequently Asked Questions include questions about pricing if you are a new Sunburst Cloud customer, upgrade pricing if you are an existing Sunburst desktop user, how and where to obtain support, how to obtain training, and who to contact when you are having problems, etc.

Our Support Policy includes provisions for Free Support, Free Training, Paid Training, and Program Maintenance. Sunburst also provides an extensive Certified Payroll Solution Support, Training and Resource Center on our main website and that should be the first place to go when you look for Certified Payroll Solution training.
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If you are an existing Sunburst customer, with active Certified Payroll Solution and/or Construction Application for Payment Solution maintenance - there is an initial setup and transfer fee and then a reasonable monthly subscription.
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The cost to have Construction Application for Payment Solution (our AIA Billing program) and QuickBooks hosted by Qutera will depend on if you are a new or existing customer.
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The cost to have Certified Payroll Solution and QuickBooks hosted will vary depending upon your needs. Not all Authorized Intuit (QuickBooks) hosting companies can or will host our software in conjunction with your QuickBooks file. Continue reading

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